Frequently Asked Questions

What does standard shipping cost?

Standard shipping costs $9.99 in the United States. Orders of $95.00 or more qualify for free standard shipping; express shipping costs $13.00 where offered at checkout.

When can I request a return?

Request a return within 30 days under the conditions in our Refund Policy. Contact support@delawareworkwearchicago.com before sending an item back so the request can be reviewed.

Who pays return shipping?

The customer pays return shipping except when Delaware Workwear made an error. There is no restocking fee under the store's return terms.

How do I choose a size?

Choose from the sizes shown on the individual product page. Our Size Guide explains how to take your own measurements and compare them with the size labels shown for each garment or shoe.

Where can I ask about an order?

Call (773) 247-8833 or email support@delawareworkwearchicago.com. Include an order number when you have one; unresolved customer-service issues are escalated within 3 business days.